Introductory
Understanding your business and where AI can help
4 hours
Owners and managers at the very start of their AI journey
A half day at your desk. We map where your team retypes, waits and chases, and mark the three places AI would help first.
What you'll leave with
- A one-page map of your business activities and where time is most often lost
- The ability to tell which tasks suit AI support and which don't
- A plain-language grounding in the risks (accuracy, privacy, confidentiality) and how to manage them
- A prioritised shortlist of efficiency opportunities, ready to act on
In person or live via Zoom. Delivered one-to-one. No prior AI experience or technical background required.
Foundation
Streamlining everyday admin with AI
10 hours · five 2-hour sessions
Owners and managers who spend too much of their week on admin
Five sessions on your real inbox, quotes and follow-ups. You leave with drafts writing themselves and a team that trusts them.
What you'll leave with
- Draft, refine and standardise routine communications using AI, in your own voice
- Summarise long documents, emails and meetings into clear, usable outputs
- A personal library of tested prompts and templates for your recurring admin
- A simple quality-and-confidentiality checklist for ongoing safe use
In person or live via Zoom. Delivered one-to-one, spread across sessions so you can practise between them.
Intermediate
Improving operational efficiency with AI
20 hours · ten sessions
Owners ready to look beyond individual tasks at whole processes
Ten sessions across the whole office: CRM, documents, reporting. We connect one flow live during the course.
What you'll leave with
- Map an end-to-end process and pinpoint exactly where time, cost or quality is lost
- A repeatable method for redesigning workflows for better flow and fewer errors
- Sound judgement on where AI adds real value in a process, and where it doesn't
- A written standard operating procedure and baseline measures you keep tracking
In person or live via Zoom. Delivered one-to-one. Best after the Foundation course, or with confident everyday use of AI tools.
Advanced
Building an AI-enabled, efficient operation
40 hours over 8 to 12 weeks
Established owners and leadership teams ready to lead lasting change
A whole-of-business programme with your leadership team. By the end, the repeat work runs itself and your people own it.
What you'll leave with
- A whole-of-business efficiency and AI-readiness assessment
- A phased transformation roadmap owned by your leadership team
- The change-leadership skills to upskill staff and build genuine buy-in
- A written governance framework for responsible, organisation-wide AI use
In person or hybrid. Best after the Intermediate programme, or for businesses with equivalent experience.
